All our drive customers are eligible to become 'registered drive partners', giving you enhanced service and communication. Benefits include:
Advanced replacement warranty* Do you find your current returns procedure laborious? Would your company benefit from a brand new replacement drive arriving before you've even sent the failed one back? Benefit from our unique one-year advanced replacement warranty on all HDDs and almost all SSDs.
Engineering and 'design-in' support consultancy We understand there are many different types of HDDs and SSDs suited for different vertical applications and environments. Let us work closely with you to understand your requirements and make sure you are designing in the correct drive to maximise performance, reliability and value for money.
Firmware control and ECCN management For those customers whose HDD or SSD requirements are firmware specific, let Exertis Enterprise ensure you only receive the firmware requested.
Integration Through our fully accredited and comprehensive integration facility, Exertis Enterprise provides integration services to many customers today. Our services include anything from the testing and qualification of drives, to the full configuration, burn in and fixed BOM requirements, all designed to suit your individual needs.
Last time buy / last time shipment and EOL management of drives Designing in a new generation of HDD or SSD into an existing system can be costly and time consuming. Exertis Enterprise will communicate the relevant dates surrounding product release and EOL notifications. We'll then work with you to ensure inventory is managed as seamlessly as possible.
Pre-qualification samples available on new drives and technologies for testing* Available upon request. We'll even help you benchmark each HDD with some performance statistics.
Price / availability Exertis Enterprise works continuously with our supply chain to ensure our customers get product as and when they need it, and at a competitive price. By leveraging our close vendor relationships we are able to manage product constraint situations to minimise the impact on our customers.
Roadmap updates / market updates* The world's IT storage requirements are growing daily with every picture, video and email uploaded and shared. As a result the HDD and SSD industry is fast moving and keeping track of these changes is what we do best. Let Exertis Enterprise give your company a balanced, educated guide through future generations of drives and help you plan in advance.
Shipping As an authorised distributor in EMEA, Exertis Enterprise ships HDDs and SSDs to over 25 countries throughout Europe.
Technical support In the unlikely event of failure or compatibility issues in your application, our dedicated technical support team will work closely with you to determine the root cause of the problem and potential preventative measures moving forward.
* Only available to registered drive partners